Who to Contact
The more you know, the better you can take advantage of your TAC benefits. There are no dumb questions, so if you need more information about your benefits, here’s where to get it.
| If you need information on: | Who to contact |
Group/plan ID |
|---|---|---|
| Medical benefits | ||
| PPO $700 deductible plans | Boon-Chapman www.boonchapman.com 1-800-252-9653 |
928 |
| PPO High-deductible plan | Boon-Chapman www.boonchapman.com 1-800-252-9653 |
928 |
| Precertification for hospital or mental health | Prime Dx http://www.boonchapman.com/UtilizationManagement.aspx 1-800-477-4625 |
928 |
| Locating PPO network medical providers | Aetna Signature Administrators PPO (ASA) |
928 |
| Employee assistance program (EAP) | MHNet www.mhneteap.com 1-800-492-4357 (24/7, 365 days a year) |
962510884 |
| Exclusive Provider Organization (EPO) | Krist Samaritan Center www.samaritanhouston.org 281-480-7554 |
|
| Disease Management Program | Prime Dx http://www.boonchapman.com/DiseaseManagement.aspx 1-800-477-4625 |
928 |
| Methodist Hospital | The Methodist Hospital www.methodisthealth.com 832-667-5900 |
|
| Pharmacy benefits | ||
| Retail | Script Care, Inc. www.scriptcare.com 1-800-880-9988 |
H1718 |
| Mail Order | Prescription Mart www.prescriptionmart.com 1-800-713-1230 |
H1718 |
| Humana specialty | ||
| Dental Plan | Humana www.humanadental.com 1-800-233-4013 |
718944 |
| Vision Plan | Humana www.humanavisioncare.com 1-800-232-2006 |
718944 |
| Retirement | ||
| CRSP | General Board of Pensions http://www.gbophb.org/retirement/crsp.asp 1-800-851-2201 |
532 |
| UMPIP | General Board of Pensions http://www.gbophb.org/retirement/umpip.asp 1-800-851-2201 |
532 |
| MPP | General Board of Pensions http://www.gbophb.org/retirement/mpp.asp 1-800-851-2201 |
532 |
| Pre-1982 plans | General Board of Pensions http://www.gbophb.org/retirement/Pre82.asp 1-800-851-2201 |
532 |
| Financial Planning Services | Ernst & Young http://www.gbophb.org/sri_funds/planning.asp 1-800-360-2539 |
|
| Life insurance | American United Life http://www.oneamerica.com/Home 1-800-553-5318 |
G00030793 |
| Adoption assistance | The Texas Annual Conference http://www.txcumc.org/adoption 713-521-9383 |
|
Still have questions? Just call us:
- Barbara Kilby, Benefits Administrator/HIPAA Privacy Officer 713-533-3702 or 1-800-606-0350
- Ayanna Tasby-Bertrand, Group Health Specialist 713-533-3723
- Patricia Goforth-Rakes, Pension Specialist 713-533-3721
- Mark Hellums, Controller - Pension and Health Benefits 713-533-3703
- Marianela Chinea, Group Health Benefits Enrollment Specialist 713-521-9383, ext. 321
- Nancy Slade, Administrative Assistant 713-521-9383, ext. 322