Who to Contact

If you need more information about your benefits, here’s where to find it:

 Benefit Plan

Who to contact

Group/

Plan ID

 

Medical Benefits

Standard PPO Plan

Boon-Chapman
www.boonchapman.com
1-800-252-9653

002928

High Deductible PPO Plan

Boon-Chapman
www.boonchapman.com
1-800-252-9653

002928

Locating PPO in-network medical and mental health providers

Aetna Signature Administrators PPO (ASA)

1-800-252-9653 (Boon-Chapman)
 

002928

Pre-certification for hospital admission and certain outpatient services

Prime Dx
https://www.boonchapman.com/prime-dx
1-800-477-4625

002928

Disease Management Program

Prime Dx
https://www.boonchapman.com/prime-dx
1-800-477-4625

002928

Telemedicine

Teladoc

https://www.teladoc.com/

1-800-Teladoc (835-2362)

002928

Employee Assistance Program (EAP)Mental Health Benefit

Aetna Resources for Living
 www.mylifevalues.com

Username: Methodists; password: 8004924357

1-800-492-4357 (24/7, 365 days/year)

 

Exclusive Provider Organization (EPO) Mental Health Benefit

EPO Mental Health Providers

https://www.txcumc.org/mentalhealthbenefits

 

Houston Methodist Hospital

Houston Methodist Hospital
https://www.houstonmethodist.org/contact-us/

 

 

Pharmacy Benefits

Retail

Script Care, Inc.
www.scriptcare.com
1-800-880-9988

Rx BIN: 004410

002928D

Mail Order

Prescription Mart
http://www.presmartinc.com/
1-800-713-1230

002928D

 

Humana Dental / Vision Benefits

Humana Dental PPO Plan

Network:

PPO/Traditional Preferred

Humana Dental (PPO/Traditional Preferred)

https://www.humana.com/finder/dental/

Member Service 1-800-233-4013

Dental Provider Service 1-800-833-2223

718944

Humana Dental HMO Plan

Network:

HD DHMO/Prepaid C250

Humana Dental (HD DHMO/Prepaid C250)

https://www.humana.com/finder/dental/

Member Service 1-800-233-4013

Dental Provider Service 1-800-833-2223

718944

Humana Vision Plan

Network:

  Humana Insight Network

Humana Vision (Humana Insight Network)
https://www.humana.com/vision/ad/provider-finder
1-877-398-2980

718944

1003955

 

Retirement – Clergy

Clergy Retirement Plans

Wespath Benefits | Investments

(formerly General Board of Pensions of the UMC)

https://www.wespath.org/retirement-investments/retirement-plans

1-800-851-2201

532

Clergy Retirement Security Program (CRSP)

  Part 1:  2007 – 2013

  Part 2:  2014 – Present

Wespath Benefits | Investments

https://www.wespath.org/retirement-investments/retirement-plans/CRSP

1-800-851-2201

532

Ministerial Pension Plan (MPP):  1982 - 2006

Wespath Benefits | Investments

https://www.wespath.org/retirement-investments/retirement-plans/MPP

1-800-851-2201

532

Pre-1982 Plan

Wespath Benefits | Investments

https://www.wespath.org/retirement-investments/retirement-plans/Pre-82
1-800-851-2201

532

 

Retirement – Clergy and Laity

United Methodist Personal Investment Plan (UMPIP)

Wespath Benefits | Investments

https://www.wespath.org/retirement-investments/retirement-plans/UMPIP
1-800-851-2201

532

Financial Planning Services

EY Financial Planning Services (formerly Ernst & Young)
https://www.wespath.org/retirement-investments/retirement-investment-resources/ey-financial-planning-services
1-800-360-2539

 

 

Still have questions? Just contact us:

  • Barbara Kilby, TAC Benefits Administrator / HIPAA Privacy Officer:  bkilby@txcumc.org; 713-533-3702 or 1-800-606-0350

  • Marianela Chinea, Group Health Benefits Specialist:  mchinea@txcumc.org or 713-533-3721

  • Patricia Goforth-Rakes, Senior Benefits Specialist, Pensions and Retiree Health Benefits: pgrakes@txcumc.org or 713-533-3723

  • Nancy Slade, Administrative Assistant, Virgin Pulse Walking Program:  nslade@txcumc.org or 713-533-3722

  • Mark Hellums, Controller, Pension and Health Benefits:  mhellums@txcumc.org or 713-533-3703