Who to Contact

The more you know, the better you can take advantage of your TAC benefits. There are no dumb questions, so if you need more information about your benefits, here’s where to get it.

 

If you need information on: Who to contact
Group/plan ID
Medical benefits  
PPO $700 deductible plans Boon-Chapman
www.boonchapman.com
1-800-252-9653
928
PPO High-deductible plan Boon-Chapman
www.boonchapman.com
1-800-252-9653
928
Precertification for hospital or mental health Prime Dx
http://www.boonchapman.com/UtilizationManagement.aspx
1-800-477-4625
928
Locating PPO network medical providers Aetna Signature Administrators PPO (ASA)
 
928
Humana—Medicare Advantage Plan Humana MAP - PPO
www.humana.com
1-866-396-8810
252416-001
UnitedHealthcare Senior Supplement

UntitedHealth Senior Supplement
www.uhcretiree.com
1-800-851-3802

23515
Employee assistance program (EAP) MHNet
www.mhneteap.com
1-800-492-4357 (24/7, 365 days a year)
962510884
Exclusive Provider Organization (EPO) Krist Samaritan Center
www.samaritanhouston.org
281-480-7554
 
Disease Management Program Prime Dx
http://www.boonchapman.com/DiseaseManagement.aspx
1-800-477-4625
928
Methodist Hospital The Methodist Hospital
www.methodisthealth.com
832-667-5900
 
ETMC East Texas Medical Center
www.etmc.org
903-597-0351
 
TAC—Stipend Program The Texas Annual Conference
www.mytacbenefits.org
713-521-9383
 
Pharmacy benefits  
Retail Script Care, Inc.
www.scriptcare.com
1-800-880-9988
H1718
Mail Order Prescription Mart
www.prescriptionmart.com
1-800-713-1230
H1718
Humana – Medicare Advantage Plan Humana MAP - PPO
www.humana.com
1-866-396-8810
252416-001
UnitedHealthcare Medicare Rx for Groups (PDP) UnitedHealthcare Rx
www.uhcmedicarerxforgroups.com
1-888-556-6648
22501
Humana specialty  
Dental Plan Humana
www.humanadental.com
1-800-233-4013
718944
Vision Plan Humana
www.humanavisioncare.com
1-800-232-2006
718944
Retirement  
CRSP General Board of Pensions
http://www.gbophb.org/retirement/crsp.asp
1-800-851-2201
532
UMPIP General Board of Pensions
http://www.gbophb.org/retirement/umpip.asp
1-800-851-2201
532
MPP General Board of Pensions
http://www.gbophb.org/retirement/mpp.asp
1-800-851-2201
532
Pre-1982 plans General Board of Pensions
http://www.gbophb.org/retirement/Pre82.asp
1-800-851-2201
532
Financial Planning Services Ernst & Young
http://www.gbophb.org/sri_funds/planning.asp
1-800-360-2539
 
Life insurance American United Life
http://www.oneamerica.com/Home
1-800-553-5318
G00030793
Adoption assistance The Texas Annual Conference
http://www.txcumc.org/adoption
713-521-9383
 

 

Still have questions? Just call us:

  • Barbara Kilby, Benefits Administrator/HIPAA Privacy Officer  713-533-3702 or 1-800-606-0350
  • Patricia Goforth-Rakes, Group Health Specialist  713-533-3723
  • Gracy Chavez, Pension Specialist  713-533-3721
  • Mark Hellums, Controller - Pension and Health Benefits  713-533-3703
  • Rev. Gail Ford Smith, Director, Center for Clergy Excellence  713-521-9383, ext. 320